Membership Manager

To apply for this position please email your cover letter and resume to jobs@oma-online.org.

Oceanside Museum of Art is looking for a creative individual to join our museum staff team as the Membership Manager. Ideally the candidate will be an energetic, team player eager to advance OMAs membership strategies to attain annual goals. Position skills include creative marketing strategies, and thoughtful engagement with OMAs member base. The membership manager plans and implements individual, business, and corporate membership programs. The Manager will also calendar and coordinate various donor level member events. This position will be the lead manager for the museums membership program, implementing tactics that serve membership and overarching institutional mission, and long-range vision.

Qualifications

Previous experience preferred: three (3) years in a membership or related customer service or project management position. Applicants will possess a strong knowledge of CRM database management use (museum currently uses Blackbaud Altru), and well-developed organizational skills. Successful candidates will be an outgoing, friendly individual who enjoys working in a fast-paced team environment and has strong project management and customer service skills. Experience with annual campaigns, stakeholder success and support, and stewardship of donor-level members a plus. Knowledge and interest of the arts is encouraged.

This position currently reports to the Executive Director and will work closely with the Development Manager and Marketing Manager.

Duties

Build short and long-term strategic value plans and timelines at all levels of membership to retain current members, recruit new members, and encourage membership upgrades
Develop benefits and cultivation activities independently and cross-departmentally
Responsible for financial goals, develops annual membership budget, and monitors income and expenses on a monthly basis including preparation of monthly reports to executive team
Oversee Altru record maintenance keeping all membership accounts up to date within the database, oversees the processing and management of membership and direct member care
Work with marketing team for targeted marketing, segmented member tracking, and leverage other potential uses of the Altru CRM
Act as an OMA ambassador at internal and external events
Solicit the needs of OMA members through surveys and personal communication strategies
Staff lead for Membership Council, attend meetings, present reports, and coordinate activities
Support Artist Alliance Planning Council by providing reports and membership lists as needed, and maintain with marketing/website manager up-to-date Artist Alliance

Oceanside Museum of Art (OMA) is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.

About OMA

Since 1997 OMA has served as an anchor and catalyst for change in North County San Diego by serving as the premier art venue along the cultural corridor between Los Angeles, San Diego and Tijuana. OMA's exhibitions showcase artists works, presenting innovative and dynamic exhibitions of significant local and regional art as well as exhibitions of national and international interest. The museums galleries are redesigned for each exhibition, surprising visitors with a fresh, exciting visual transformation for every new installation.

Job Type: Full-time salaried position, requires some evenings and weekends.
Salary: $50-60,000. Based on experience.
Required education: Bachelors Degree

Preferred:

Self-starter able to work in fast-paced environment with minimal supervision
Strong project management experience
Knowledge of art and culture organizations and trends
Previous experience working in membership of a not-for-profit organization
Knowledge of database management (Blackbaud Altru or similar software) and proficient in Microsoft Office